Citizen's Charter

Vision

A competitive and prosperous agriculture and fisheries sector towards a vibrant economy.

Mission

Empowering stakeholders through a resilient and responsive agriculture and fisheries extension system.

ATI Quality Policy

The Agricultural Training Institute leads in the professionalization of the Philippine agricultural extension service towards food security and prosperity.

ATI's Core Values

1. Citizen-centrice - We give the best

2. Commitment - We serve with passions

3. Innovation - We keep raising the bar

4. Accountable - We work with integrity

 

Generally, ATI is...
  • the overall manager of agriculture and fisheries training and extension of the Philippines
  • the lead agency for extension of the Department of Agriculture
  • the national apex organization that provides leadership for a unified and efficient agriculture and fisheries extension system
  • the lead agency for electronic extension for the agriculture and fisheries sector in the country.

Our Performance Pledge

We, the officials and employees of the Agricultural Training Institute (ATI), commit to:

  • Cultivate a sense of commitment and teamwork among employees;
  • Ensure utmost transparency, accountability, and partnership in our operations;
  • Facilitate the flow of information, technology, and other services such as resources management, center management and network establishment, systems standardization, and certification of extension providers to customers and stakeholders;
  • Guarantee client-oriented, gender-sensitive, demand-driven, cost-effective, proactive and participatory interventions for local government units to empower farmers and fisherfolk to become more competitive in the global community;
  • Comply to customer’s quality requirements;
  • Comply with regulatory, statutory and ISO 9001:2015 requirements;
  • Continuously improve the effectiveness of the ATI’s quality management system thru participatory planning, implementation, monitoring and evaluation;
  • Serve you promptly, efficiently, and with utmost courtesy by authorized personnel with proper identification from Mondays to Fridays, 8:00 a.m. to 5:00 p.m. without noon break;
  • Value every citizen’s comments, suggestions, and needs, including those with special needs such as the differently-abled, pregnant women, and senior citizens; and
  • Empower the public through 24/7 access to information on our policies, programs, activities, and services through our website www.ati.da.gov.ph and www.e-extension.gov.ph.

All these we pledge, because YOU deserve no less.

Our Frontline Services

  1. Farm and Business Advisory Services
    • Provision of Extension Grants
    • Accreditation of Extension Service Providers
    • Training Programs
    • Agriculture and Fisheries Production Technologies
  2.  Provision of IEC Materials
  3. e-Learning Courses
  4. Provision of Scholarship Programs
  5. Dormitory and Training Room Service

 

Feedback and Redress Mechanisms
Please let us know how we have served you. You may accomplish our Customer Satisfaction Survey or feedback form and send them through email at: ati_director@yahoo.com or call the Office of the ATI Director at tel. nos. (02) 928-7397 (direct line), (02) 929-8541 to 49 locals 220-221 or talk to our Officer of the Day. If you are not satisfied with our service, your written/verbal complaints shall immediately be attended to by the Officer of the Day at the Public Assistance & Complaints (Ask Me) Desk.
 
THANK YOU for helping us continuously improve our services.

 

Contact Center ng Bayan Hotlines
Send feedback on government services, whether positive or negative, to the Contact Center ng Bayan via the following access channels:

 

For more details about our citizen's charter, download our Citizen's Charter here:

ATI-RTC 8 Citizen's Charter 2024